Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 99 reviews)); "the people are great and doing their best" ((in 45 reviews)); "Benefits are great and that’s about it." ((in 44 reviews)); "Team driving can make some good money with the right teammate" ((in 15 reviews)); "Good Work Environment" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 40 reviews)); "Long hours and on call 24/7." ((in 19 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 11, 2015

Training great, but HQ dictates everything.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Equipment, benefits, all the folks working at the Irving yard are very helpful.

Cons

Do not want yo pay Orientation pay until you get hired!!!!!!

2.0

Mar 23, 2015

Working here to gain experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good entry job. Boss is nice.

Cons

Other than top management, pay is not competitive. High employee turnover. Hard work does not payoff.

2.0

Mar 10, 2015

It's ok.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

With the exception of one, all of the managers I have had here have been supportive. I have been fortunate with the co-workers I have been placed with, because they have been really fun and helpful. The environment is more lax than a lot of other work places, but I assume that is because the work can be so stressful.

Cons

There is currently a lack of a really good training program. Each position I have held was "sink or swim" which is really frustrating. Communication is generally poor, BUT the owners' kids (who have essentially taken over) are now communicating where we stand which had not been done previously. The compensation is sub-par. They have jobs that only pay half time for over time that aren't exempt salary jobs, which doesn't seem right. There is no matching for 401K and the medical benefits are expensive. I can't not talk about the upper management. It does seem very true that it is more about who you know rather than what you know in many of the departments.

Viewing 1027 - 1029 of 1,069 Reviews

Jobs at U.S. Xpress

Sr. Platform Engineer

Engineer, II Software

Chattanooga, TN

View job

Software Engineer II- Local to Chattanooga