UKG reviews

3.2

48% would recommend to a friend

(7,044 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Package Work From Home

Cons

Poor training, you are often left to figure out things on your own or waiting for a Lead to look at your case. The culture is seemingly out of touch, constant changes in management, and an unrealistic support model that burdens customers impacting the respect and productivity of the role.

1.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

benefits are great unlimited pto pay for entry level or mid level is slightly above market value. Remote opportunities

Cons

imagine the worst work environment, it's lower than that. No written processes, more interested in changing the name or term for something rather than fixing problems. Staff tells leadership we are tired and they tell us to "hang in there kiddo" not honest with customers, practice poor sales practices, dishonest business practices and direct management doesn't have much authority. They are all afraid of their leadership and they change their leadership styles... micromanaging is pretty bad also. The amount of work and lack of training is very mindblowing. It takes days, weeks, months to get answers to questions, support or direction. There is a lot of finger pointing, word twisting, and apathy from internal partners as well. If you blink twice there's been a change that happened a few weeks prior that was never communicated. Systems have a lot of problems and have much to be desired. remote roles seem to change unexpectedly with unreasonable timelines and distance requirements. whatever the pay is just remember you'll do the same amount of work of at least 3 people. they encourange you to take pto BUT when you get back they expect you to jump right in and know what happened during your 10 day vacation. If you worked at the other 3 letters or a similar it's just a copy & paste of more of the same, just a version 2. Great for short term experience and resume booster. Their culture is well oftern times odd and somewhat offputting. Please note that this is my opinion based on my own experiences and events I've witnessed.

2.0
Jul 5, 2024

UKG - Our Purpose is Layoffs People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits like unlimited PTO and medical coverage for whole family. 401k match is very nice. Great coworkers.

Cons

Since the merger with Kronos. It is not the same. Constant layoffs.

Viewing 310 - 312 of 7,044 Reviews

Glassdoor has 7,746 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.