UKG reviews

3.2

48% would recommend to a friend

(7,046 total reviews)

Jennifer Morgan

43% approve of CEO

40% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

401k match is where it ends. PTO is a joke - I had to resign (made to leave) as I could not get sufficient PTOs

Cons

1. PTO depends on manager and so unlimited PTO is a joke. My manager was absolutely adamant at not granting me required PTOs even though I gave multiple options. This is coming from an employee who did not take a total of even 8 days off for last 1.5 years in the company. Believe me I was requesting PTOs to visit my family who were in severely ill due to COVID. 2. Manager would be unavailable multiple times during the standup, and the. day you are unavailable you will be asked to give an explanation. I have always explained before the standup and a night before as well why I will not be part of standup. Last 1.5 year in the company - I missed standup just 5 times and always informed before. 3. Manager accusing of keeping camera off in meetings ??? Was there a video meeting, sorry I do not see anyone using their camera - why me being singled out ? 4. BA not sure of the story and when you ask the manager (who created the story) to explain - you are being told for disturbing people. 5. And after all this - manager is not ready to give PTO because there will be stress in the team :) 6. I was even accused of misleading the manager for requesting the PTOs. This happens when you make junior people manager who do not actually have experience handling the team. I do not know if they have pressure from the top management or is it something they always do.

2.0
Oct 12, 2021

Murdered by Merger

Recommend
CEO approval
Business Outlook

Pros

Monthly Insurance rate is paid for

Cons

Complete culture change From focusing on employes to really screwing over employees to save a few dollars Extremely high expectations,with no training Hourly is very low compared to the amount of work you do Highly micro-managed The system itself has more flaws in it than the working functios. It's system was rushed out in 2018 and they skipped every corner to have something released. A lot of stress and belittlement from management

2.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent (employer paid) benefits. Top of the line hardware (laptop, cell, etc). A solution that has potential to compete with the big boys. Marketing resources.

Cons

Still have not figured out the merger. Two sales orgs merging and it's like trying to connect two negative batteries. Culture has nose dived. Management at certain levels don't come from a sales background. This team used to be about generating revenue and being the first ones knocking on the door. Now it's about daily recaps, call numbers, and non money making practices.

Viewing 394 - 396 of 7,046 Reviews

Glassdoor has 7,748 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.