UKG reviews

3.2

49% would recommend to a friend

(7,025 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
4.0
May 26, 2026

Supportive teammates, room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Teammate support and comraderie -Company health benefits Benefits

Cons

-A lot of change -Needs improved process and or technology/tool to improve and streamline internal communication and documentation regarding internal inquiries about customer issues.

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, strong remote‑work flexibility, and the opportunity to work with many smart, professional, and genuinely supportive colleagues.

Cons

Frequent cycles of layoffs have created instability and a noticeable decline in job security. The organization’s stated purpose of putting people first no longer aligns with the current environment, which feels increasingly chaotic. Limited racial diversity at multiple levels and pockets of favoritism contributed to inconsistent and sometimes toxic workplace experiences. The culture has shifted significantly from what it once was, and the lack of focus on people has impacted morale and trust.

Viewing 40 - 42 of 7,025 Reviews

Glassdoor has 7,725 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.