UKG reviews

3.2

48% would recommend to a friend

(7,026 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Mar 24, 2023

Their own People are not their Purpouse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Healthcare and 401K match are the main reasons people are staying at this point and based on a survey that was sent out, that may be going away.

Cons

Complete and utter chaos. We have lost so many tenured people (product knowledge) due to the changes they have made. At this point, we cannot provide accurate and timely responses to clients. Our backlog is enormous and training is minimal. The attrition has also affected the development team and its noticeable in the product releases. The amount of tax blunders that have occurred this year with new releases and updates is embarrassing. When issues have been brought up to the executives, the response is: if you don't like it, you can leave. So we are all just numbers. Now that they have created the huge mess we are in, they are upset that CSATs are down (duh) and are blaming it on not being in the office enough. Ignorance is bliss for them I guess.

1.0
Apr 11, 2021

Profits first. Not people first.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees stay for the benefits...when in reality, they’re hiding under mask and dying on the inside.

Cons

Im a legacy Ultimate Software employee and ever since the merge with Kronos Inc...things have changed for the worse. And every employee/coworker I speak with agrees with me. They’re just afraid to speak up (management is quite scary and never helps so it is completely understandable). - More stress on the department to meet production goals - Managers don’t care about the well-being of employees - Production matters most - Whole department struggles with production and managers keep making the situation worse bu pushing more production - Team bonding doesn’t exist. Only thing that matter is production - Our program sucks and processing is slow. This slows down our production and there is nothing we can do about it - After the merge, the company decided to employe people in India to do dirty work - No longer hiring new employees for USA/NA. Would rather employ people in India because its cheap labor - When an employee brings up the stress and inability to keep up with production, manager pushes it aside and gives “it is what it is” excuse - Probably wont have a job in the next few years and will be replaced by India employees

1.0
Jul 9, 2016
Recommend
CEO approval
Business Outlook

Pros

None at this time. Kronos spends so much time and money trying to "look good" that they neglect the actual employees. They could just invest their time and money into their employees and hiring the right people to run things, but that would be too much work. Anyone who has worked for Kronos knows the leaders do not want to do work...at all.

Cons

I will break the CONS into two sections. First the issues of working for this company, and second, why Kronos is having such a detrimental impact on the US economy. Working for Kronos: - Very little opportunity to advance internally, especially if you are good at your job. You will not be promoted out of a job you are good at as the company will not want to lose you in that role. -You will be forced to report to someone who cannot do your job, but insists they are the expert. Kronos shuns the idea that you should be able to do the job of the people you lead. -The executive team is embarrassing plain and simple. Nothing is done at the executive level to help the company. Only whining and wine-ing (criers and alcoholics). -High turnover. I had 13 bosses in 3 years. They job hop out of the company as soon as they realize the companies outlook. -This software company is inundated with non technical baby boomers. It is a software company where very few people in the company know the software (or are even capable of learning it due to being non technical.) So many worthless jobs have been added for these people to fill just increasing the amount of work value add employees have to do to keep it all afloat. -Kronos forges and falsifies employee feedback scores/ratings/reviews. Many of the positive glassdoor reviews are fake reviews left by the Kronos PR team. -Kronos realizes it cannot do "software" on its own. Many other companies take Kronos work and do it BETTER. They do it BETTER because they are not Kronos. Kronos is realizing this and will likely lay off their software implementers. -Kronos rewards the wrong departments. Sales are overly praised and the software/other areas of the company are hurt because of it. Its 2016, software sales = website, not people. Most of our customers are probably frustrated they have to deal with a non technical sales person at all. Stop throwing all of your eggs in the sales basket and give services/engineering some help. Kronos and the economy: -Sending jobs to overseas partners. -Purposely stays "Cash Rich" keeping the money out of circulation in the economy. -Buys up small players constantly to destroy innovation/competition. None of these companies survive after being bought.

Viewing 46 - 48 of 7,026 Reviews

Glassdoor has 7,726 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.