UKG reviews

3.2

48% would recommend to a friend

(7,026 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jul 6, 2023

Fake company

Recommend
CEO approval
Business Outlook

Pros

Good benefits and ability to work remote.

Cons

The staff is overloaded. I’ve been here almost 7 years and I’m being denied promotions to outside groups. I’ve taken over 30 enterprise clients live on their software and I am still not being paid fairly (I cannot even afford a home). It was not like this working at Ultimate Software, but ever since they merged with Kronos there have been layoffs, overworking, and no internal support. They are dollar driven and do not care about employees who have been there because “we can simply be replaced”. Leadership is good at blowing smoke but you can tell nothing they say is sincere. It is very enticing when you hear their benefits package, but the work environment doesn’t even allow you to take PTO because it is a “customer first” mentality. I’ve even had to cut my birthday trip short, which I had been planning for months, to come back from halfway across the world and go directly onsite with a customer. There is not time to breathe between accounts and even if you go above and beyond you are not rewarded except for the occasional t-shirt. I do NOT recommend this company!

1.0
Jun 1, 2023

Cult Like Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I used to have so much more but at this time all I can think is their benefits.

Cons

It is no longer what it used to be. People are being forced to leave or they will be terminated. It is run very much like a cult (there is a great Harvard Business Review article about this and UKG fits the bill). It is all about indoctrination, excessive admiration, fanatic followers, and keeping your mouth shut if it doesn’t fall inline with their beliefs. You will be harassed and bullied until you finally decide to leave. If you are an independent thinker stay away. HR is worthless. They are there solely to protect UKG and will turn a blind eye to anything that might threaten UKG’s facade. Completely heartless and do not care about the employee (s).

1.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits are still intact for now. Lots of awesome people working in engineering (also for now)

Cons

New management since Ultimate Software and Kronos merger is out of touch and losing everything that made people working at this company feel special. Execs and high level managers are expert gaslighters and layoffs and re-orgs are the name of the game right now. Profits are being put above everything else at this point in time and it’s clear this is not sustainable long term with the complexity and tech debt currently existing. Anxiety is running high throughout the company and higher ups respond with screams and shouts of get in line or get going.

Viewing 58 - 60 of 7,026 Reviews

Glassdoor has 7,726 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.