UKG reviews

3.2

48% would recommend to a friend

(7,034 total reviews)

Jennifer Morgan

44% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,034 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

When I first started, I worked on the Kronos side of the business. A couple of months in, a book was placed on my desk written by the then CEO (Aron Ain) labelled "Work Inspired". After reading the book, I felt so refreshed and motivated that I worked under a CEO with such a people forward mindset. The first three years, I received 3 major promotions, and thought nothing could go better with my career at Kronos. All of that dissipated after the merger and becoming UKG when Chris Todd took over as CEO. On a team that was already overworked, we were constantly asked to do more with less resources. We were managing a product that was overpromised to customers and bursting at the seams with issues. The mindset of management changed, where they started looking at where we could cut corners and pushing the boundaries of what everyone can do. Chris Todd, on multiple occasions, started saying "if you're tired, that means you're at 60%" implying that you should keep pushing yourself through exhaustion for the benefit of the company. When I felt like I was ready for the next step of my career, I approached management during the time when promotion decisions were being made. I was told that a decision was made to cut back on promotions that year due to "economic uncertainty". The following week, a presentation was held by Chris Todd going over how we've smashed every financial goal and how we're expected to have the strongest year ever the following year. How could we make a decision to cut back due to economic uncertainty, but boasting that we're at our best and will continue to smash these records? I made a Salesforce dashboard to compare my performance to the rest of my team's performance, and I wish I didn't. The work I was doing for my team was so lopsided compared to my teammates. Shortly after, managers started congratulating team members for their promotions, and I immediately felt underappreciated. Why was I not chosen, despite taking on many projects and crushing the required metrics given to me? When I asked management, I wasn't given a satisfactory answer. Just parroting what had previously been said to me. Far from the "Work Inspired" mindset when I first started. I expect many changes to come with a merger, but not so many negative ones. Anyway, if I had to list some pros, they're as follows: -Benefits were great, though I've heard from current employees that a lot is being taken away. And that's about it.

Cons

I'm sure I could list many, but to keep it short: -Work life balance is no longer a value. They'll push you until you leave. -Opportunities are very slim. I felt like once I entered the last team I was part of, they did everything they could to keep me in that role, because of the amount of work I was doing. -Product is awful. So many bugs and managing customers just became more and more unruly, because the focus was on new features instead of fixing current issues.

2.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Covered benefits and 401K match

Cons

UKG has directly affected this economy's recession with their greedflation. While boasting about record breaking profits each quarter, salaries and raises are subpar. During the pandemic, UKG claimed that all employees would get the same meager raise all while the CEO claimed we were not affected by the pandemic during business review meetings. They have also laid off employees in favor of outsourcing to Noida while boasting about these record breaking profits. Mediocre pay used to be worth it due to covered benefits but we are paid far below the market rate. They are unable to retain employees due to low pay. They have forced employees to return to the office due to apparent "data" that shows employees were more productive in the office while ignoring the fact that the tenure of the employees is non-existent now in comparison to pre-pandemic times. There are no tenured leaders knowledgeable in the software to help support new employees and customers. This company is nowhere near the same it used to be. The awards they have received are not accurate to the culture of the company.

2.0
Apr 29, 2023
Recommend
CEO approval
Business Outlook

Pros

- For every $1 you put in on your 401k, UKG will put in $0.45, up to the IRS limit. So I put in $20,000 last year and UKG put $9000 into my 401k. - Health, dental, and vision are all paid by UKG, but rumor has it that the company will change that approach and have the employees pay part of the bill. - My team members are all smart, hard-working, and cool people. I consider them friends.

Cons

- Pay is on the low end compared to the industry standards, and we are severely under-staffed and stressed all the time. In a span of 1 year, I am now reporting to my 4th manager. All three previous managers got fired on separate occasions, and I found out of each firing or layoff when I saw the "Deactivated Account" message associated to each manager profile on Slack. - Senior management(PW, HS, JM, and CT) has an aloof attitude and care only about raising the CSAT score. Out of touch and delusional. Are they even looking at the employee survey results?

Viewing 85 - 87 of 7,034 Reviews

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