UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

44% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits which are being chipped away

Cons

Executive leadership has dictated go to office for all within 50 miles "as the crow fly" regardless of employees being hired as remote. Some employees 20 years working remote being required to go to an office for the first time. There is no empathy for the impact to work/life balance, family, mental or physical health impact. No additional pay to compensate for the new need to commute. Teams working with a global workforce are expected to be flexible, yet the company is not providing flexibility to being in an office. There is a push to reduce labor costs. In addition to offering a volunteer severance to qualified employees, there has been 2 mass layoffs in the last 12 months. Looking at the employees selected for layoffs, it is extremely obvious this was based on pay. When the CEO was asked about layoffs in all-hands, his response was absolutely there would be layoffs and everyone should feel good about that and want layoffs to happen. There is no culture, the company does not live its values, and there is only a focuses on the bottom line. The focus is to present the company as profitable in preparation for the potential sell/IPO. It is no surprise though customers are leaving as they are being impacted by the decisions of poor leadership. There is an extreme lack of direction. Reorganizations happening every 3 months and lend to the inability to have any idea who owns or does what. There is not enough time to understand and learn your role before it is changed again. Leadership dictates we must all to work in an office to be more innovative and deliver quicker being ignorant to the impact of their decisions. When looking at reviews, take into consideration this was two excellent companies that were merged so many of the prior reviews do not reflect the current company.

1.0
Mar 2, 2023

People Last

Recommend
CEO approval
Business Outlook

Pros

Great team members Good benefits

Cons

Executive leadership is making top down decisions, and everyone else must follow, no questions asked. The company morale is at an all time low and they have done nothing to improve it. They just care about money and saving every bit of it. They have recently mandated return to office. Employees who have been virtual for years before pandemic have to now come in. Even employees who have valid reasons like taking care of a family member have to come in, or else. People are leaving in droves, and they continue to do nothing. Good talent is gone, and instead they just say “there’s the door, you’re replaceable.” Feels like this company went 20 years back in time. So much for wanting to be innovative.

1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing anymore. It used to be the benefits but now they are looking to take those away. Put out a survey to see what other benefits options we’d like. Basically saying take a pay cut and keep the same benefits or lose your benefits but get paid more. What a joke this company has become.

Cons

Oh boy, where to start? The first is definitely upper management. THEY DON’T CARE about any of their employees. Forcing people back into the office even if they were labeled as remote. They tried to justify it by saying we are losing money and customer satisfaction is all-time low because we all need to collaborate together. Then they post on LinkedIn how they have reached their first billion-dollar quarter. Lol…ok. They already pay lower than other companies and love to brag about how they have equal pay for men and women when I know for a FACT it’s not true. We even tried to fight that and just got the run around from upper management. Nobody likes working here anymore. A bunch of people have left in droves a couple of months ago and now they are spinning this RTO thing to get more people to leave to avoid doing layoffs, even though they’ve done them before and didn’t mention anything to the company until everyone found out and gave them a hard time for it. Now I’ll be one of those people too. Ready to leave this garbage company in the rearview.

Viewing 136 - 138 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.