UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Dec 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits, great coworkers.

Cons

Ultimate Software has become very top-heavy with managers, and there are too many people making decisions, who are not listening to the rank-and-file. A couple of really terrible, major decisions in 2018 ("unification" of Global Delivery, and the move to Gmail) have made this place a completely different experience than when I started. Work/life balance has become a joke.

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UKG Response
7y
We're really sorry to hear about your experience as a System Consultant. We value your feedback and look forward to continuously improving in the future.
1.0
Feb 6, 2017

Beware the fake positive reviews

Recommend
CEO approval
Business Outlook

Pros

People are generally very nice within your business unit (not the case outside of it however)

Cons

-BEWARE Kronos pads the glassdoor reviews with fake positives. Just read through them and you will see cliche comments like "Great place for millenials!" Millenials don't call themselves millenials. "Great work life balance" with no other information. It is very obvious to those that work here that many of these are false. -Different departments have more animosity between each other than actual competitors. -Kronos is showing its age. Having lots of trouble branching into the cloud market, and the only reason they can report profits is due to OTHER companies (partners) doing better than Kronos at its own process. -Executive management could not look at data and give you an accurate decision on what a productive employee looks like and what an unproductive employee looks like. -Kronos spends so much money promoting how it wins work awards (again look back to fake reviews on glassdoor as well as other vehicles.) when they could ACTUALLY have happy employees if that money was invested into them instead of a FAKE image of being a good place to work. -Plain and simple the organization is top heavy with all of the value coming out of the lowliest positions. On one hand rewarding years of service is nice, but not if the older populations in Kronos cannot keep up with the changes. The amount of work to reward of those just joining the company is bad. If you have been here forever and have the "cant fire me" years of tenure, then you can ride this cushy raft to retirement with little to no work. - Kronos introduced MY TIME. You no longer accrue any time off like PTO or vacation. It was sold to the employees as INFITE TIME OFF YOU CAN USE WHENEVER. What it actually is is time off where if you are a low performer, your boss won't let you take time off. If you are a high performer your boss DEFINATELY won't let you take time off as you will hurt your bosses metrics by not outputting while on vacation. Many Kronos jobs are billable hours and taking time off actively NUKES your utilization. You no longer get paid out for benefits (the real reason Kronos introduced this). All studies prove implementing this type of time off DRASTICALLY lowers the amount of time employees take off. You can no longer say "I am entitled to x hours" as you don't actually have x hours.

3.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. Comp plan. Flexibility. Training is OK.

Cons

Management in Indy is the worst I've come across. I understand the concept behind Indy (bringing on college grads) but don't manage it with field resources with no mgmt experience. That, coupled with low pay and big workloads makes for disaster. Too many seasoned, high performing individuals making less than college grads doing nothing.

Viewing 166 - 168 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.