UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jan 25, 2016
Recommend
CEO approval
Business Outlook

Pros

The employees implementing the WFR product (Application Consultants)

Cons

Just about everything else. Services: -Management/Executives make blind uninformed decisions. -Nobody in a decision making seat has ever filled the role of deploying the product. -WFR business unit is riddled with positions that should be filled with those who understand the system/process/product. Instead, the baseline(AC's) has to work twice as hard to keep the salaries afloat of roles that provide no value. -New Hires receive training but then are thrown to the wolves with a services organization with no resource deployment or complexity of the products being deployed. How has this not been tackled by our leaders yet!?!?! This is a major red flag and should have been dealt with months ago with all of the changes to leadership who "know what is going on." (heavy emphasis on quotes) Finance/Marketing: -What is going on here????!?! This group makes services metrics? This group is beyond clueless about the product/customer and exclusively hurts the services organization defining irrelevant metrics. They would see the whole business unit run to the ground to make one months PowerPoint slides look "pretty." Making Power Points is about the only marketable skill from this department. Sales: -Toxic, plain and simple. Rewarded for lying and cheating customers at the expense of the customer and Kronos. This department is out of control and will ultimately be the final straw crushing the camel beneath. Quality of sale and performance of sales rep are across the board an inverse relation.

1.0
Nov 11, 2015

I question the validity of all the glowing reviews about Kronos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will enjoy working with some of the good people here at Kronos. The company is in the process of transforming itself in many ways, so for some, it is an exciting time to be at Kronos.

Cons

The culture in Corporate IT has been described as 'toxic' and a 'difficult place to work' by some long-time employees many of who have since left or been pushed out the door. A few favored employees get the attention and resources they need to complete projects on time and then also receive rewards, recognition and promotions. I regret my decision to join Kronos. If only I had known the type of environment I was walking into, I would have made a different decision about joining Kronos.

1.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

There are still a lot of talented Engineers at UKG. Work-life balance is great. I never had an issue with PTO being denied and was actually encouraged by my manager to take time off. Engineering management in my case was great. I felt engaged with my team, we communicated well and got things done. In Epic you will find help when you need it, and people look forward, at least in my experience, to share knowledge and help others. Culture across Engineers in some management is great in the Epic Organization. Benefits have gotten worse over the years, health insurance has higher deductible and out of pocket max, as well as specialist visits have a higher copay, but overall UKG still has some of the best benefits in the space. 401k match is great and I hope they never take that away.

Cons

UKG's purpose is NOT people—unless "people" refers to H&F, in which case, yes, it is! H&F wants to get its money back tenfold and will do whatever it takes to achieve that. For example, they laid off 14% of the company while hiring over 1,000 people in India in the same month. There are multiple layers of middle management whose primary role is to generate reports, make you present demos, and create even more reports—followed by yet another report explaining delays in stories and why an epic could be delayed. Leadership continues to bring in new VPs and Directors, each presented as the solution to the company's problems. These hires introduce disruptive ideas (which, of course, we’ve heard before), only to leave for new roles at other companies after a year or two. Engineers constantly struggle with poor architectural decisions. Despite raising concerns with immediate management about these issues, our feedback rarely makes it any further. This top-down company gives little weight to engineers' opinions. There's no clear direction for existing products, and priorities keep shifting without a solid strategy. Employee morale is low, and there's minimal motivation to drive progress. People are simply doing the bare minimum to get by. H&F has dismantled the great culture that Ultimate once had, and this will catch up to them. If you're interviewing and only care about salary and benefits, UKG might be a good fit. But if you're seeking innovation and growth, look elsewhere.

Viewing 169 - 171 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.