UKG reviews

3.2

48% would recommend to a friend

(7,038 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Jun 30, 2017

Don't drink the Kool-Aid

Recommend
CEO approval
Business Outlook

Pros

Great pay and solid benefits. New location is full of great amenities. Flexible schedule as long as you are meeting goals. Most people are friendly. Aaron Ain is very inspiring and seems to really believe the message he spreads.

Cons

Training was not very organized. Very incestuous environment. A lot of relationships, marriages, between employees and higher-ups. This tends to create some uncomfortable moments and lack of trust for other employees without spousal/relationship "protection". Middle management seems to also be promoted from within based on likability/friendships, as opposed to competence. Some are in over their heads but will most likely never be removed. Currently selling faster than implementation teams can keep up with, resulting in angry customers and claw-backs.

3.0
Dec 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Most people are great to work with my peers were very supportive Competitive salaries for the area (outside Boston - lower than inside the Big City) A lot of people like the working there, which is a positive I do like Aron - he is pretty personable and will talk to anyone - he gets a big thumbs up!

Cons

Management in some departments tends to "shut their doors" and are not engaged with the 'worker bees' even though us worker bees are making 6 figure plus salaries (HMMM....maybe our ideas are worth listening to?) Some teams clearly have issues getting along and there is a lot of talking behind other dept backs about how bad the other is doing without looking inward. Too boring for me, not my thing - I prefer the .com/younger software crowd - this one is very old school. Some leaders treat their people like they are in Catholic School - your hands will get smacked by the Nun (so beware). Don't see how much innovation can be made to time-card management software in an industry where the company competes with itself.

1.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of pros if you score one of the many non technical positions in the company,

Cons

-Company falsifies Glassdoor reviews. -Company does not know how to hold under performers accountable. High performers will be over utilized. If you are coming in, do not perform at your maximum potential as this will be the minimum baseline that follows you throughout your career. You will not be rewarded/compensated for higher performance. Do not show your cards. -For a software company, so many individuals/jobs do not have the slightest clue about the products. If you can get a non-technical role within the company as you will be able to coast on the back of technical people. -Many are leaving in droves. Frustration, inconsistency, and rewarding of years of service over skill set/productivity has left a vastly under performing staff while the performers have jumped ship. -Much of the work is being sent to lower paid temp workers/over seas workers as "Kronos Partners" while the Kronos employees are left to deal with the "low customer SAT" of said partners. -Company thinks countless "pointless" programs is compensation enough to justify low salaries. If you want to attract new higher talent, raise salaries. Do not pump money into countless "programs" the bulk of your employees cannot take advantage of. -Horrible internal software and processes. -Terrible security of customer data. "SOC compliance" is thrown around as a joke idea internally. Customer data is always at risk as nothing is enforced. -Kronos buys up and destroys potential competitors squashing companies and innovation. -Aron Ain only cares about appearances, not actual employee morale. Many PR/Marketing people create falsified Glassdoor reviews and other reviews to stroke Ain's ego. He is vert out of touch with his company and its people. Typical CEO stuff however, he's not special or overly malicious in this way, he just doesn't know any better.

Viewing 187 - 189 of 7,038 Reviews

Glassdoor has 7,739 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.