UKG reviews

The recent switch to CSC from account managers is the most disorganized transition I've ever seen. There is no direction from management or accountability across the transitions. You get over 85 clients all who are confused and reaching out daily but managements only advise is "more info is coming". They're hiring new CSC's under job description that isn't valid with no time line of when it will develope to the description, but don't tell you that until you are on the job. There are also no employee training modules that fit the position so I stead you go though a couple outdated modules from the Kronos & Ulti sides prior to the merger.

Uneven experiences across the company. Sales was split during the merger and has never recovered from the us vs. them dynamic. People on both sides of the split were unhappy. Old management very "hands off", sales engagement rules frequently broken, no deep understanding on either side of how the other does business. Confusing, too many products that have too many gaps and too many overlapping functionalities. The new company does not know what it is or what the culture is. They say "people are our purpose" but that is not played out in how they treat their own people.