UKG reviews

3.2

48% would recommend to a friend

(7,042 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jan 7, 2023

Disruption or destruction?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros would be UKG's benefits, specifically the 401k and medical premiums 100% covered.

Cons

Cons would be new leadership, specifically the senior leadership in HR (over the past 9 mo); however UKG has hired many new senior leaders over the past year+ (new head of product/technology, diversity, etc.) and the President becoming the CEO after Aron Ain's retirement. These leaders have external brands which have become a priority to maintain. As an employee this initially gave a slight sense of pride and certainly helps brand UKG, but over time we have seen true characters emerge and now understand the career security and self-importance this provides. In HR, the leadership team talks a lot about people being at the center of all they do and uses Brene Brown terminology (rumbles, heart-centered) yet Brene would need to re-educate them about her teachings. These leaders talk negatively about each other behind closed doors, often have to explain when they are "rumbling", and make decisions solely at the top which are often not communicated to the rest of the department. Many of these leaders have bounced around every few years and pride themselves in transforming companies. Transformation does cause disruption and disruption can be good in order to truly create necessary change. Yet what I am experiencing and witnessing is leaders being dismissive and a lack of curiosity and true listening skills. They are more concerned about implementing their best practices from other companies (yet are often not around long enough to see the long-term effects of their decisions). Additionally, they are not fully transparent; I often feel there is more to the decision or situation they are not sharing. It leaves employees feeling insecure, unwilling to speak up, intimidated, and silenced. I look around and see so many unmotivated employees just acting as robots versus using their true talents and experiences.

3.0
Oct 13, 2022

Bloated Woke Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited time off Competitive salary and benefits

Cons

Management accommodates and enables low performers by throwing more and more at high performers Company is bloated with redundancy and unnecessary overhead. Meetings are attended by small armies that makes consensus and decision making impossible Company is more concerned about the style/appearance/representation of it's workforce than the actual substance or capabilities of it

2.0
Apr 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good medical coverage Good people Good 401k match

Cons

Poor direction of product Salaries are not competitive in the industry Forcing engineers back into the office, even though most prefer remote

Viewing 235 - 237 of 7,042 Reviews

Glassdoor has 7,743 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.