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      UKG

      Engaged Employer

      UKG reviews

      3.2

      48% would recommend to a friend

      (7,043 total reviews)

      Jennifer Morgan

      43% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.4

      Work/Life balance

      3.1

      Culture & values

      3.0

      Career opportunities

      2.6

      Senior management

      UKG has an employee rating of 3.2 out of 5 stars, based on 7,043 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jan 11, 2018

      Nickel & Dime Inspired

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If you feel excited by all kinds of work place awards and all the marketing around that then this company is right for you

      Cons

      - Many employees are very disappointed in the recent changes to employee benefits - Company is now charging employees a $1000 surcharge for benefits a year to cover for their spouses - Basically the company is penalizing employees who elect insurance if their spouses can get insurance from their own workplace - Just not fair, other companies actually reward employees if they don't elect insurance.. but here they seem to want the $$'s

      1.0
      Oct 4, 2017

      Where engineering careers go to die.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is marginally adequate. The new building is nice. Free coffee. Here are more words to meet the minimum and there is nothing else good about this place.

      Cons

      Kronos gets listed as a "great place to work" which I think is largely true for the rest of the company. They know how to operate and keep the company profitable despite the incompetence and repeated mistakes from engineering. There is no such thing as "operational improvement" in engineering. There is no discipline, no accountability and barely any process. They are using a proto-agile methodology (implemented in the mid 2000s and relatively untouched). To give you a sense, we never talk about velocity, only capacity. "Retrospectives" are just meetings where people talk. No actions are documented, and there certainly isn't any follow up. I've been here for a few years and nothing has gotten better. I have personally tried multiple initiatives to get things to improve, but nobody cares. Product quality continues to be embarrassing. Only reason I'm still here is for my bonus in December. Then I'm done. This place is hopeless.

      2.0
      Jan 23, 2017

      Rising Stars program is made for failure!

      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good. Co-workers. Benefits. Free food. Discount to various things. 401k. That's really about it when it comes to the pros, but in my opinion these don't out weigh the cons.

      Cons

      Very long hours. Managers that have never been on the phones before. Managers that don't even know the product. Training provided is very backwards. No floor support available when you get thrown on the phones.

      avatar
      UKG Response
      9y
      Thank you so much for your feedback. I'm really sorry to hear about your experience. If you'd like to talk about this further, feel free to email socialmedia@ultimatesoftware.com. Hopefully we can improve in the future for you.
      Viewing 244 - 246 of 7,043 Reviews
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      Glassdoor has 7,744 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.