Pros
The company has great benefits. Many of the employees are friendly and the company does a lot of great things for the community and it's employees.
Cons
Whilst the company has great benefits the people in this department are overworked and underpaid. You are asked to work some long hours and they hire you as a salaried employee so that they get the most out of you for the lowest possible rate. The job description is deceptive, this is a call center environment that is extremely high stress! The department does not live up to the company's people first mission statement. I believe if the CEO and CPO knew how employees in the department were treated they would be extremely disturbed. If the benefits were not appealing the attrition rate for this team would be about 95%.