Middle management can make or break this job...
Pros
- Decent pay and benefits, although the sales incentives are nothing exciting. - Core hours, allowing a somewhat flexible schedule. - Great coworkers and a strong sense of camaraderie. - If you get good team leaders and managers and manage to hold onto them, it can be a great place to work, if not...
Cons
- Micromanagement - the worst I have ever seen. It's as though they're trying to justify the need for their positions, and it actually hinders our success. - Multiple sweeping changes in structure and procedures every year. It doesn't matter if we tried it before and it didn't work, and we will do a complete 180 degree turnaround within nine months. - Even with all the changes and attempts at improvement, the bureaucracy is consistent. - It does no good to be truthful when asked for input from managers. They only hear what they want to hear. You play their game the way the want you to, or you fear for your job.