Is UMass Boston a good company to work for?

UMass Boston has an overall rating of 3.9 out of 5, based on over 532 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at UMass Boston to a friend and 64% have a positive outlook for the business. The best reviews about UMass Boston have been left by employees working as Research Assistant , Teaching Assistant and Graduate Teaching Assistant .

Does UMass Boston pay their employees well?

According to anonymously submitted Glassdoor reviews, UMass Boston employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at UMass Boston. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at UMass Boston?

69% of UMass Boston employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UMass Boston 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UMass Boston?

Research Assistant (31) , Teaching Assistant (18) , Graduate Teaching Assistant (17) , Graduate Research Assistant (15) , Graduate Assistant (9) , Lecturer (9) , Administrative Assistant (8) , Graduate Student (8) , Student Worker (8) , Assistant Professor (7) , Academic Tutor (6) , Associate Professor (5) , Intern (5) , Office Assistant (5) , Postdoctoral Fellow (5)

What are the pros of working at UMass Boston according to real employee reviews?

"I worked with some really great people who cared about their work." ((in 27 reviews)); "Decent benefits but they used to be better" ((in 24 reviews)); "Flexible hours are normally available for students" ((in 14 reviews)); "back environment and friendly staffs" ((in 14 reviews)); "The campus is beautiful and the oceanside trail is good for walking or running." ((in 11 reviews))

What are the cons of working at UMass Boston according to real employee reviews?

"Pay is low and university doesn't work with grad student union well" ((in 34 reviews)); "Low salary and tough to park" ((in 16 reviews)); "serving employees, no passion for excellence, yearns to be behind the pack and organization is top heavy with bad managers, few professional development opportunities, few employees are promoted from within, organization has no vision." ((in 6 reviews)); "The organization is in flux a lot and management is always changing systems of the organization, making it hard to settle into a routine" ((in 6 reviews)); "A sense of lack of direction from the upper administration." ((in 3 reviews))

What are employees saying about UMass Boston layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UMass Boston layoffs and their outlook for job security at UMass Boston in 2026.

What are the top reviewed UMass Boston locations?

Boston , Dorchester , Worcester , Allston , Brighton , Dedham , Dracut , Quincy , Weymouth , New Bedford , Amherst

UMass Boston reviews

3.9

69% would recommend to a friend

(461 total reviews)

Katherine Newman

71% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (461 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UMass Boston has an employee rating of 3.9 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UMass Boston employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

461 reviews

2.0

Mar 10, 2023

1 year perspective

Associate director

Recommend

CEO approval

Business Outlook

Pros

Tuition waivers to continue your education.

Cons

No salary negotiation when starting a union job.

5.0

Sep 1, 2022

It's as advertised

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities for students and regular folk, an extremely flexible work schedule for most, and in my experience, great communication with management who are always willing to sit down and work through issues with both everyone.

Cons

The organization is in flux a lot and management is always changing systems of the organization, making it hard to settle into a routine

3.0

Jun 23, 2022

Unstructured and unarchic

Program manager

Recommend

CEO approval

Business Outlook

Pros

Working with UMB students is by far the highlight of working on this campus. Most are tenacious, resilient, bright and unique. I learn a lot from them and feel proud to put in hard work to help them succeed. The UMass administration FINALLY just put salary scales more in line with the cost of living in Boston, so, there is a recent small improvement to feeling beleaguered for very little pay.

Cons

There are large gulfs between staff and faculty, in terms of faculty respecting staff and their workloads. Many depts/units do not have clear systems or workflow processes outlined, and faculty often think they are above the rules or do not need to follow policies. As staff, my expertise is often dismissed or overridden, and my best skills in working with students are undervalued. Communication from leadership is poor, there doesn't seem to be a unified set of efforts amongst anyone. The diversity of our student body is not reflected in the lack of diversity in our faculty and staff.

Viewing 4 - 6 of 461 Reviews

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Jobs at UMass Boston

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UMass Boston

UMass Boston reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

1 year perspective

It's as advertised

Unstructured and unarchic

Top companies for "Compensation and Benefits" near you

Jobs at UMass Boston