Is UPMC a good company to work for?

UPMC has an overall rating of 3.2 out of 5, based on over 5,814 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at UPMC to a friend and 41% have a positive outlook for the business. The best reviews about UPMC have been left by employees working as Summer Associate , Intern and Resident Physician .

Does UPMC pay their employees well?

According to anonymously submitted Glassdoor reviews, UPMC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at UPMC. This rating has been stable over the past 12 months.

How satisfied are employees working at UPMC?

48% of UPMC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPMC 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPMC?

Registered Nurse (376) , Registered Nurse, BSN (159) , Patient Care Technician (135) , Medical Assistant (80) , PCT Patient Care Tech (66) , Systems Analyst (58) , Patient Service Representative (48) , Administrative Assistant (40) , Service Coordinator (39) , Physical Therapist (36) , Manager (33) , Pharmacy Technician (33) , Professional Staff Nurse (33) , Nurse Practitioner (31) , Patient Access Representative (30)

What are the pros of working at UPMC according to real employee reviews?

"Good benefits are wonderful and cost little compared to other companies" ((in 447 reviews)); "Great coworkers and lots of work." ((in 231 reviews)); "people are great and nice" ((in 223 reviews)); "They are all caring and fully support our staff to have a good work/life balance." ((in 106 reviews)); "I worked with some really great staff within UPMC and always enjoyed those I worked with." ((in 98 reviews))

What are the cons of working at UPMC according to real employee reviews?

"Pay is low with only $1/hour differential for nights and $1/hour differential as charge." ((in 539 reviews)); "Poor management and constantly understaffed" ((in 313 reviews)); "Salary is low and not competitive to experience." ((in 132 reviews)); "Poor upper management." ((in 77 reviews)); "2. Poor leadership" ((in 67 reviews))

What are employees saying about UPMC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPMC layoffs and their outlook for job security at UPMC in 2026.

What are the top reviewed UPMC locations?

Pittsburgh , Harrisburg , Erie , Williamsport , Altoona , Shadyside , York , Monroeville , New Castle , Hanover , Philadelphia , Pitts , Seneca , Cumberland , McKeesport , Jamestown , Mechanicsburg , Carlisle , Lititz , Oakland , McCandless , Cranberry Twp , Wexford , Coudersport , Lancaster , Wellsboro , Camp Hill , Allison Park , Muncy , New York

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UPMC

UPMC reviews

3.2

48% would recommend to a friend

(5,458 total reviews)

Leslie C. Davis

37% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.1

Culture & values

3.0

Compensation and benefits

2.8

Senior management

UPMC has an employee rating of 3.2 out of 5 stars, based on 5,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPMC employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Feb 7, 2011

UPMC was a great place to start

Staff rn

Recommend

CEO approval

Business Outlook

Pros

As a new nurse, I gained wonderful experience and support. Education department is awesome!

Cons

Large hospital system, cut corners by cutting certain employee perks like the amount of money for tuition reimbursement/advance, parking, healthcare

3.0

Jan 29, 2011

mixed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In the IT dept, there are opportunities for great learning, my boss is a great exception to all the managers I've ever had at upmc,..actually competent, gets hands dirty in the trenches with you, leads by example, deserves an award

Cons

being buttonholed and stuck in non-learning jobs, working with information horders, no project management certification process, no career support

2.0

Jan 26, 2011

Great people, the work is demoralizing

Healthcare concierge

Recommend

CEO approval

Business Outlook

Pros

The upside for working at the Healthplan is by far the coworkers. They have a great mix of young new talent and experienced veterans. Given the scope of the job, they try their best to be understanding and give you time to develop necessary skills.

Cons

During my tenure, there were a number of downsides. Some related to the job itself, others due to organizational issues. First and foremost, its not an easy job. Prepare to be public enemy #1. However, management seemed to do little to alleviate this fact. Turnover was high. Suggestions would be taken by middle management but disregarded by upper management. Good luck getting time off. Metrics seem to highly favor the quantity of calls rather than quality. I guess it's all part of working in a call center.

Viewing 5404 - 5406 of 5,458 Reviews

Jobs at UPMC

Temporary Call Center Agent- Medicare Sales Support

Security Officer - UPMC Cole - Full time

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UPMC was a great place to start

mixed

Great people, the work is demoralizing

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