UPS Driver reviews

3.6

62% would recommend to a friend

(598 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

56% positive business outlook

Driver employees have rated UPS with 3.6 out of 5 stars, based on 598 company reviews on Glassdoor. This indicates that most Driver professionals have a good working experience there. UPS is rated in line with the average (within 1 standard deviation) by Driver professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews
2.0
Apr 2, 2026

Work life balance is abysmal

Recommend
CEO approval
Business Outlook

Pros

Get to be outside when the weather is nice and get exercise in the process

Cons

Have to be outside in the elements and walk 14+ miles per day

1.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

High wage & benefits. That's literally it. NOT WORTH ANYTHING ELSE UNLESS YOU WORSHIP MONEY

Cons

Terrible experience throughout the last 5 years under the new CEO and her breed of management lackeys. Safety and Service COMPLETELY OUT THE WINDOW. Expect to work 50-60 hour weeks, get called in on days off, and be told you have to cover on Saturdays. You will stay out all hours after dark and be on the road with intoxicated drivers unnecessarily. We can't even service business correctly anymore due to the new DIAD and ORION routing. UPS is NOT the company of 10 years ago... or even 5. It's on par with Amazon/Fedex contractor indetured servitude. If you worship money, don't care about doing things safely or by standards, and don't have a family, friends, or life, Carol Tome's UPS is the PERFECT job for you!

3.0
Mar 13, 2026

HArd work

Recommend
CEO approval
Business Outlook

Pros

Payrate, benefits, overtime, people, people

Cons

backpain, knee pain, headaches, away from family

Viewing 7 - 9 of 598 Reviews

Glassdoor has 41,077 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.