Is UPS a good company to work for as a Hub Operations?

Hub Operations professionals working at UPS have rated their employer with 2.9 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of UPS employees being 3.4 out of 5 stars. Search open Hub Operations Jobs at UPS now and start preparing for your job interview by browsing frequently asked Hub Operations interview questions at UPS .

Does UPS pay Hub Operations employees well?

Hub Operations professionals rate their compensation and benefits at UPS with 3.4 out of 5 stars based on 61 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Hub Operations salaries at UPS.

How happy are Hub Operations professionals working at UPS?

35% of Hub Operations employees at UPS would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Hub Operations professionals have also rated UPS with a 2.0 rating for work-life-balance, 4.1 rating for diversity and inclusion, 2.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4126) , Part Time Package Handler (2707) , Supervisor (1154) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (543) , Loader/Unloader (474) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4919 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4685 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1357 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 632 reviews)); "Great job and great benefits" ((in 411 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2026 reviews)); "Long hours during peak and more responsibility when other full time supervisor aren't as good" ((in 1650 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 702 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 600 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 409 reviews))

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UPS Hub Operations reviews

2.9

35% would recommend to a friend

(61 total reviews)

Carol B. Tomé

54% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Career opportunities

3.4

Compensation and benefits

2.4

Culture & values

2.3

Senior management

2.0

Work/Life balance

Hub Operations employees have rated UPS with 2.9 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Hub Operations professionals have an average working experience there. UPS is rated in line with the average (within 1 standard deviation) by Hub Operations professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

2.0

Jul 7, 2026

Good pay and advancement opportunities hindered by poor conditions

Hub manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, opportunity to advance

Cons

Constantly asking you to cut staffing, poor work/life balance, union agents cause hostile work environment, unrealistic performance goals

4.0

Apr 15, 2026

Great culture, but jobs can be physically demanding

Hub supervisor

Recommend

CEO approval

Business Outlook

Pros

Great culture and environment in warehouse

Cons

Jobs can get strenuous and physical at times

3.0

Mar 12, 2026

Fast Paced Enviroment with some Pressure

Hub supervisor

Recommend

CEO approval

Business Outlook

Pros

Good pay, overtime, team work, PTO

Cons

Pressure, Fast Paced, Heat, Noisy, Physically demandant

Viewing 1 - 3 of 61 Reviews

Jobs at UPS

Service Associate II Thur-Mon 2:00am - 10:30am PST

Service Associate II Thur-Mon 2:00am - 10:30am PST

Healthcare Account Executive - Greater DC Area

Healthcare Account Executive - Greater DC Area

Healthcare Account Executive - Greater DC Area

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UPS reviews UPS Hub Operations reviews

UPS

UPS Hub Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay and advancement opportunities hindered by poor conditions

Great culture, but jobs can be physically demanding

Fast Paced Enviroment with some Pressure

Jobs at UPS

UPS reviews FAQs

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