UPS reviews

3.4

54% would recommend to a friend

(36,817 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Aug 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Overall the experience was positive. The upper management is very conservative and can be a bit rigid at times. The workload can be heavy and exhausting with lots of strategic initiatives and confusing competitions. The training process is very thorough and the company does a good job teaching the basics fundamentals of sound business practices. The corporate training schools are educational and interesting while being fun. The company does have a strong team feeling. The total compensation package was ok. I worked in two different states and experienced the opportunity to transfer within the organization. I was allowed to move states without losing my stock options.

Cons

Working for UPS can kind of resemble working for the military. The company has a rank-and-file management style where you earn your stripes. It does feel like you have to "do your time" before receiving promotions instead of being based on merit. The work can be monotonous and lacks creativity. I think the company has a lot of potential to improve the workplace by encouraging a little more ingenuity. Given the exhaustive nature of the work, not that it is overall that complicated, the total compensation package is just ok. The company would do itself a favor by improving the total salary. The benefits were good, no problems there. During my transfer, I had to pay for the move, which I didn't mind. I moved from an area with a lower cost of living to a higher cost of living. While I did receive some consideration in my base salary, it was nowhere near close to an equivalent relative pay structure. This was a pretty major down-side. The final decision that it was time to move on when the company went through a reorganization. Essentially, the company downsized managment jobs by one third. While my job in sales was secure, it was clear that there would be significantly fewer opportunities for advancing my career. Good job and great career builder, but not worth the 30 year wait for a gold watch and a pension.

3.0
Jul 31, 2010

If you can do what brown really does for "you"?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the long haul its definitely worth it...benefits, and pay always increases. If you have another job or are in school, especially college, then this may be for you.

Cons

Though, must b willing to put in hard part-time for long-time. I found myself wanting to do more and that's what led me to this site about another job. If you have a degree, maybe try to use it.

1.0
Jul 28, 2010
Recommend
CEO approval
Business Outlook

Pros

pension plan (if it still around when you retire) good medical benefits

Cons

long hours, abusive management and environment, work every holiday (forget about spending any time with family on holidays), have to book vacation a year ahead and booked in seniority order, off hour shifts, very poor merit increases, compensation becomes uncompetitive after only a few years in the job, management is uneducated and an "old boys" network.

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