UPS reviews

3.4

54% would recommend to a friend

(36,811 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
May 24, 2010

UPS management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package other than the lack of 401k

Cons

Demeaning managers, jobs threats are a regular occurence, poor attitude of management, low employee morale, lack of work and life balance, very few advancement opportunities

2.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is good and great job stability and benefits.

Cons

The stress is unbearable. The expectations are unreasonable. Dealing with customers is tough and the competition is aggressive but dealing with internal crap is worse. There is more reporting than you can imagine and conference calls several times a week to waste your time that you should be spending selling or servicing customers. You must work 60+ hours a week to get the job done and you will be constantly connected to your Blackberry and notebook computer. Ridiculous processes to get anything done for the customer and getting pricing in competitive situatiuons is unbeliveably tedious and most of the time you cannot get the pricing you need to keep or win the account and management says "sell'' the value of UPS" which is great in theory but customers are looking at the bottom line especially in this economy. It is getting worse now as they expect Account Managers to sell not only small package services but ltl and air and ocean freight as well which are totally different aspects of transprtation services. This is good for the company and the customer but puts way too much work on the Account Manager.

1.0
May 20, 2010
Recommend
CEO approval
Business Outlook

Pros

secure job benefits workout Terrible Staff BS environment Pay your Mgmt more money so that you don't loose all the talent at you have.

Cons

Terrible Mgmt. Abuse by Mgt. Union workforce Dumb Supervisors Illiterate Mgmt Try getting an education before you start managing workforce

Viewing 36460 - 36462 of 36,811 Reviews

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