UPS reviews

3.4

55% would recommend to a friend

(36,779 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Nov 29, 2009

UPS combo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Even after changing them, they are still some of the best offered by any employer. Most co-workers are like family. Night hours permit time for doing things during the day. Pay is pretty good.

Cons

Some managers are clueless about how to manage their people. They tell you to do something that you are in the process of doing already. Some co-workers are extremely childish and set out to make others miserable. Enforcement of "Zero Tolerance" policies are not very good. Zero tolerance means no tolerance, not a slap on the hand and being told not to do it again. Tuition reimbursement program was dropped for all but part time employees. Benefits were downgraded, so they are only give to new hires after one year.

2.0
Sep 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits -health-dental and vision even for part-time employees. Early morning hrs allow you to have your days free. good tuition reimbursement plan.

Cons

1. No reward for doing a good job, the harder you work the more they put on you. Instead of making the weak employees better, they give them something easier to do. 2. Weak management,t try to lead by intimidation and fear. 3.Not ethical on employees log in times. I have written my wekly times down in the past and they don't coincide to what I was paid on my check.

Viewing 36751 - 36753 of 36,779 Reviews

Glassdoor has 40,984 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.