UPS reviews

3.4

55% would recommend to a friend

(36,771 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Full reirement benefits at age 55. Employees really cherish the number of vacation weeks they can earn each year based off years of service. Job security has always been a plus and keeps people to stay at UPS. Benefits are still good but continue to change with the new generation of employees, economy, and health care costs.

Cons

The number of hours employees are expected to work (Mgt culture). Micromanagement to the extreme. Very systematic and rigid place to work. Work is often mundane - report to work, look at numerous reports, gather reasons (excuses) for exceptions and recite best practices to upper Mgt, who recites to thier upper Mgt, etc....Mgt responsible for everything, but have little direct control of anything. Current culture does not foster improvement in business acumen.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

a long time a ago in a galaxy far far away there was a place with good hard working people. Then the change came. Scare tactics employed to coward the masses. Implied and actual job loss.

Cons

Micro-management of falsified records. Unrealistic goals with a system that does not accurately reflect what is really needed to be done.

Viewing 36760 - 36762 of 36,771 Reviews

Glassdoor has 40,976 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.