UPS reviews

3.4

55% would recommend to a friend

(36,801 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

A secure job with a large successful company. Good opportunities to advance if you are willing to put in the work but may take years. Competitive pay and benefits package (although not what it was pre-recession). Teamwork atmosphere is enjoyable.

Cons

The hours can be erratic including working nights or really any hours you can think of due to the 24 hour operation. I have had regular assignments working both 6 to 4's and the bad 9 to 5. Long hours at Christmas time. Many times overly intense management from above with very aggressive performance goals. Often dirty and tiring depending on your position.

4.0
Oct 15, 2010

Top company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong culture of integrity, partnership, and customer service.

Cons

Somewhat slow to embrace change.

3.0
Mar 1, 2010

UPS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, Great drivers feel like part of team, great customers always appreciative when I come with their package.

Cons

Lunch break-almost non-existent on busy days , vacation time could be a little more than what they give. route workload not even as it could be.

Viewing 36793 - 36795 of 36,801 Reviews

Glassdoor has 41,009 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.