UPS reviews

3.4

54% would recommend to a friend

(36,810 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Nov 18, 2021

Okay job

Recommend
CEO approval
Business Outlook

Pros

After working for a year, you do get benefits. The union is meant to watch your back and they do intend to do it, but it will be on you to learn everything you can about how and when to get in contact with them. If they're looking for drivers, you can actually move up into a really decent paying position quickly.

Cons

Zero training in my group (They legitimately explained to us that we weren't going to finish the mandatory training process and asked us to sign documentation saying otherwise.) Management will do everything they can to keep you separate from union officials, and go out of their way to keep you in the dark about your rights as an employee. They will then make every attempt to violate them. Safety is an afterthought. I legitimately had a coworker lose a thumb. These cons had more to do with my immediate supervisor and his direct superiors than the company itself though, so keep that in mind.

3.0
Nov 4, 2021

Hostile environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees.

Cons

Management is in a state of war with the workers.

3.0
Sep 2, 2021

Politics Galore

Recommend
CEO approval
Business Outlook

Pros

Good management experience managing large teams. Ability now to move between teams through internal job requisition system. Gives you the ability to take your career into your own hands. Promote from within.

Cons

Lack of professionalism amongst "Partner" level management. The "good ole boys club" The ability to move up in certain parts of the company is more based upon politics than an ability to lead and move results. Insurance for management is severely lacking what is available to the union employees. They claim to value education yet they consistently promote individuals without degrees who promise to get them without any repercussions when they do not follow through on those promises.

Viewing 373 - 375 of 36,810 Reviews

Glassdoor has 41,019 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.