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      UPS

      Engaged Employer

      UPS reviews

      3.4

      54% would recommend to a friend

      (36,820 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      37K reviews
      4.0
      Mar 9, 2021

      In sales for a decade

      Asm (area sales manager)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable, Recession-proof company. Leader in the industry.

      Cons

      Lot of politics. Leadership positions being filled by tyrants who don't have respect from their own people.

      3.0
      Mar 9, 2021

      Could be better

      Operation excellence
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some resemblance of "career progression." Its in your own hands. They do promote from within more than hire out. Insurance is good, mostly because it has to compete with the union's. The work is steady, but doesn't make much of an impact in the end product. Most of the jobs outside of the operation are find-your-own-workload type of jobs where you have to justify your own existence. Can be a pro or con depending on you as person.

      Cons

      Absolute ton of middle management bloat. You will have managers making 6 figures on the conference call screaming about operational goals and the lack of progress while they sit on calls back to back for 10 hours a day and don't actually do any of the work or help with a solution. They use being "swamped" or "catching up" as a reason to never get back to you or work with you toward anything tangible. Its a CYA mechanic to seem busy and working. More often than not, you will be training your superior. Your department is scattered all over the district so making useful connections in a work setting is usually nonexistent unless stationed at the a major hub. Supervisors and mangers probably see you in person once a year, if at all, and hold your career progression in their hands with quarterly reviews on your performance. It comes down to how much they like you. Kiss the ring.

      2.0
      Mar 3, 2021

      They don't care about you

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing they have going for them is offering decent insurance.

      Cons

      They are an uncaring and unsympathetic company that doesn't care about their employees.

      Viewing 412 - 414 of 36,820 Reviews
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      Glassdoor has 41,029 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.