UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jan 21, 2026

A lot has changed

Recommend
CEO approval
Business Outlook

Pros

Flexible. Can also pay well if you understand the industry and the service offerings, but a lot of it comes down to luck and the mercy of your sales plan

Cons

Too many changes for management to keep track of, which is driving employees and customers away.

4.0
Jan 21, 2026

Not a bad job

Recommend
CEO approval
Business Outlook

Pros

Good hours, Good team, Fast pace

Cons

Early mornings can be tough around prak season

Viewing 442 - 444 of 36,820 Reviews

Glassdoor has 41,030 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.