UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Stable job with flexibility. That’s it!

Cons

Where to start: Micro management in every aspect...they run sales like an operations company Constantly bogged down with non-sales related activities since you are the “feet on the street” Internal politics Too much Bureaucracy...management is far more concerned about staying off lists and conference calls than making it to the next level. Pay is far below market pay and turnover is high. Very cheap when it comes to entertaining customers. Lack of support. You are the marketing team, customer service, sales person, implementation team, etc. This is a glorified customer service role. Dinosaur culture

2.0
Jul 4, 2019

It sucked

Recommend
CEO approval
Business Outlook

Pros

They Pay was good. Paid Break

Cons

You might have a paid break but it was 10 minutes. You barely had time to use the bathroom, eat anything, or even drink water. After handling packages for about 4 hours with just a 10 minute break you'll get exhausted. Rude managers, egotistical supervisors.

Viewing 487 - 489 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.