UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance is amazing, pay is pretty good too.

Cons

It’s like a high school in there. Management is horrible, there are a few that are alright. They play favorites and there is always drama of some kind. Everyday is like the first day there. Very physical work.

1.0
Jan 12, 2026

UPS driver

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits and retirement package

Cons

Management never knows what direction they are going it’s one thing one minute and a different thing the next

Viewing 490 - 492 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.