Is UPS a good company to work for?

UPS has an overall rating of 3.4 out of 5, based on over 41,034 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 54% of employees would recommend working at UPS to a friend and 42% have a positive outlook for the business. The best reviews about UPS have been left by employees working as Peak-seasonal Helper , IT Intern and Seasonal PVD .

Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

54% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4121) , Part Time Package Handler (2707) , Supervisor (1153) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4988 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4624 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1337 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 623 reviews)); "Great job and great benefits" ((in 410 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2033 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1634 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 703 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 598 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 398 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Atlanta , Louisville , New York , Chicago , Dallas , Ontario , Houston , Los Angeles , San Antonio , Hodgkins , Philadelphia , Portland , Phoenix , Jacksonville , Columbus , Parsippany , Salt Lake City , Indianapolis , Minneapolis , Seattle , Orlando , Raleigh , Greensboro , Lenexa , Nashville , Las Vegas , Fort Worth , Charlotte , Denver , Mahwah

UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews

2.0

Apr 11, 2019

Good Benefits, stressful job

Pt supervisor

Recommend

CEO approval

Business Outlook

Pros

Pt supervisor can get health care coverage for himself and his family. Ups pays up to $25k for schooling. Good career opportunities if you can handle high pressure.

Cons

High stress, high turn over

2.0

Mar 30, 2019

Tunnel Vision is KEY!

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

-Tuition reimbursement, health benefits, etc. -Easy Job to comprehend -There's opportunity for growth if you can kiss up to your supervisors enough and willing to keep tunnel vision for the inevitable wait you're in for. -scheduling flexibility: works perfect with school! -guard shack and security before you enter the building

Cons

-Growth is bs unless you're close to your full time supervisor -FULL of a bunch of old pervs! -Outbound workers are treated as bottom of the bucket employees, paid like slaves, and out of your 4.5-6 hr you're "allowed" a 10 minute break which is bs because you'd be so flooded with packages in your truck, while confused unorganized managers direct 6 other employees who think they're in charge of being in charge to direct you to do everyone else's job. If you happen to get caught up in the flood of their bs kiss your break goodbye. -the bumps, the bruises, the safety risks, the disrespect, the "promote from within" -the security cameras are bs! my car was robbed right by a camera and no "officer" or security person could help me. Don't let the cameras fool you these people could care less and they won't get back to you. GOOD LUCK

3.0

Mar 27, 2019

It's Alright I Guess

Full time co op

Recommend

CEO approval

Business Outlook

Pros

Great place to learn as a Co Op.

Cons

Management seems a little incompetent. And if you are a co op it's basically sink or swim from the first day. It feels like a constant fight with no help sometimes.

Viewing 502 - 504 of 36,823 Reviews

Jobs at UPS

The UPS Store Retail Sales Associate/Cashier

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UPS

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Good Benefits, stressful job

Tunnel Vision is KEY!

It's Alright I Guess

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