UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Its a job to provide for your family

Cons

At first it seemed like a good job, they lure you in with telling you about all the benefits the company offers and even offer a bonus to seasonal employees. But once hired you find out that it is very difficult to get past the seasonal offer to actually take advantage of these benefits. They also did not want to pay the bonus they offered in their job advertisement. After wrestling with my managers and hr, I finally took the fight to the corporate level to get the bonus they were offering. Yet again another check without my bonus. They also try to screw you on your hours. Example, you are scheduled to start work at 4:30 but they want you to attend a safety meeting at 3:30 that lasts 5 minutes, but you do not get payed for any time you are clocked in before your scheduled start time. So that is an hour every day that you are not getting paid. Along with telling you it is a customer service position working in the warehouse, on my timecard it is listed as unskilled labor. Along with that you get tired of managers screaming at you to hurry up and load the trucks, I have never had a manager use the N word so much in my life.

5.0
Oct 2, 2018

Feeder Driver

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, and management is realistic in what is expected of you. They do a great job of helping you to establish a routine that makes the job easy.

Cons

The hours. Most feeder driver work over night.

5.0
Sep 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and performance based raises. Knowing that going that extra mile means something to the company says a lot. My direct supervisor acknowledges me when I go above and beyond as well as being able to give me pointers and suggestions for improvement. Plenty of room to move around in the company. Promotions aren't seen as a once in a lifetime moment nor are they based on who you know. You put in the work and opportunity is there. Challenging and fast paced work. Management seems to really care about their employees. Management and union employees get along well.

Cons

Overtime for PT/hourly management takes an act of congress to get approved. I understand that 99% of the time, my 5 1/2 hour shift is plenty of time to get everything done. It's the other few times when you do work an hour or two over and you're told to leave an hour earlier the next day. I'd love the occasional check that had some of that sweet, sweet OT. Especially with peak coming up.

Viewing 517 - 519 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.