UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jan 7, 2026

Fun and stressful

Recommend
CEO approval
Business Outlook

Pros

You have to be the boss and make hard decisions.

Cons

Working with union can be difficult

3.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

pay and hours, holidays and benefits

Cons

stressful and toxic environment, overworked and burned out people

3.0
Jan 7, 2026

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Strong benefits, mostly good people working there, good community.

Cons

Inconsistent hours, often under 20 a week

Viewing 523 - 525 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.