UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
May 18, 2018
Recommend
CEO approval
Business Outlook

Pros

UPS is a 108 year old brand that a staple in America. On top of the fact that the brand is basically "too big to fail", opportunity will continue to exist as our culture moves more and more towards e-commerce being the primary way to shop. Even though some benefits for management have been eliminated, the overall package is still very competitive. Also, regardless of the threats, it's basically impossible to get fired here unless there is an integrity issue.

Cons

The micromanagement on the sales side is absolutely insane. Literally once, twice, even three times daily conference call to report on what you are doing. Zero room for creativity anywhere in the company, as the management committee led by the old fraternity of old Operators continues to rule the roost. Management is in it for short term stock gain, and nothing more. "Transformation" is the name for investing in the capacity we should have invested in 5 years ago. Customers are knowingly charged inaccurate surcharges and bogus "adjustments" and upper management has an incentive to make sure it stays this way. Finally, it's a culture of CYA and throwing each other under the bus. If we can fix a problem for the customers or our company, but it will cause any high level management to look bad, we look the other way solely to play the political game.

5.0
May 17, 2018

Loader

Recommend
CEO approval
Business Outlook

Pros

Very good benefits and coworkers the pay is excellent and they're very safety wise for employees great to work part time

Cons

Really don't have anything

3.0
May 14, 2018

Supervisor

Recommend
CEO approval
Business Outlook

Pros

Established company, pay, benefits, 401k

Cons

High turnover, difficult to hold people accountable, culture change

Viewing 538 - 540 of 36,823 Reviews

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