UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jan 3, 2026

Misaligned Expectations

Recommend
CEO approval
Business Outlook

Pros

There is a lot to do in the logistics industry and the core is delivering.

Cons

The scope of the role evolved significantly from what was originally communicated. Clearer alignment between the job description and the real workload would have made the experience smoother.

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, supportive management, enjoyable work

Cons

You have to temporarily join the Teamsters' Union because UPS is a union company. They take some of your pay, and you have to go to the Teamsters' office to get it refunded.

3.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly work from home apart from one week a month

Cons

No career progression, poor management

Viewing 550 - 552 of 36,825 Reviews

Glassdoor has 41,036 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.