UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Dec 12, 2017
Recommend
CEO approval
Business Outlook

Pros

 There isn't any pros. Everything is a "Con" and someone needs to come out and investigate. I knew this job was too good to be true

Cons

 This company is very unprofessional and the managers/supervisors are very rude. The first time around I've worked here I was suppose to be "Driver's Helper", during orientation (in which I didn't get paid for) we was told that the driver was suppose to "Meet Us" in our area no further than 10 miles.  The driver tried to get me to come out to Buckhead which is more than 10 miles from Douglasville, Ga. I called the coordinator to report the situation (as we was told) and the coordinator got upset with me and hung up in my face. So I called the manager because I decided to quit because they was very unprofessional. They kept on calling my phone asking did I want to meet them to start working, (remind you that I had already quit) I tried to explain to them that I already quit but they kept insisting that I should work. So one of the manager's offered me a position inside the warehouse so I gave them one more chance. Wish I would've never did that because the situation got worse. I was told that I should start December 11, 2017 at 6pm, I got there around 5:24pm to find parking and from that moment I stood in the cold with 6 other people. We was told to wait for some guy (in which he was unprofessional as well) so he can take us to the floor. So time went by while a coworker and I conversed with one another, I look at the time it was almost 7:00pm and we was still in the cold. So I call the guy and he didn't answer. So he walked pass us (not knowing that was him) and didn't say anything to us. So now I'm beyond angry because he came back around 7:15 (an hour and 15 minutes after our shift suppose to had started) saying "who y'all waiting for". So i spoke up and said his name, he said with an attitude "well I'm the guy and i didn't see y'all right there"! I was shocked because he seen us and he had the nerve to lie, yell and become very rude. So I asked "is all of your names ******", he replied with anger "yes thats everyone name"!!! So now I see that this company is full of crap and i decided to leave like some of the other crew did. I called cooperate and they stated "there was nothing they could do and that I needed to talk to my manager or supervisor", how is that when they was the one's I was reporting. I also still didn't get my check from the "Paid Orientation" that I attended around the beginning of November. Moral of the story is NEVER WORK FOR UPS IN ATLANTA, GA.  Location  270 MARVIN MILLER DRIVE ATLANTA GA 30336

5.0
Dec 7, 2017

package handler

Recommend
CEO approval
Business Outlook

Pros

ups offers more than others it is convenient for a part time job with a place for advancement for a future , i like the fast pace work at UPS, a really good future.

Cons

in order to work at United Parcel Service you have to work as a part timer for at least one year ,in which i know from experience you have to go threw employees just to find ones that fit into a fast paced work environment.

4.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits Salary Paid vacation Depending on the local driver - management relationship

Cons

Long hours Peak season Depending on the local - union management relationships Short notice management lateral transfers

Viewing 565 - 567 of 36,825 Reviews

Glassdoor has 41,036 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.