UPS reviews

3.4

54% would recommend to a friend

(36,826 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Dec 22, 2025

Run away

Recommend
CEO approval
Business Outlook

Pros

Flexible hours and a lot of free time you can spend outside of work.

Cons

No air conditioning the building, toxic work environment, bosses will yell at you, you're just a number to them, pathetic salary, and not enough ours.

4.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Uniforms provided, paid orientation, you reach full pay scale after 5 years (or so) of working there (known for great pensions). Positive overall workplace culture. [Union backed!]

Cons

You are on-call for the first handful of years you are there. Be prepared to answer their call and clock in at their office within two hours of receiving their phone call.

4.0
Dec 21, 2025

Driver pay

Recommend
CEO approval
Business Outlook

Pros

Great pay with excellent benefits

Cons

Little home time hectic work environment

Viewing 583 - 585 of 36,826 Reviews

Glassdoor has 41,037 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.