UPS reviews

3.4

54% would recommend to a friend

(36,831 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

Limited career growth ever since Carol Tome took over as CEO. Nothing but cutbacks and layoffs the past few years. Management can be very hard headed and want you to move mountains with a sand shovel. Not great work life balance either, they don't want to offer overtime but when it's needed you don't have a choice, you are forced to, and they will still complain about having to pay it.

4.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Get a good workout and get paid for it. Health insurance is decent, you can work a full time job during the day or go to school. Just a great part time job

Cons

It’s hard physical work and mental if you need to load package cars. If you have any form of dyslexia sorting may not be for you.

Viewing 613 - 615 of 36,831 Reviews

Glassdoor has 41,043 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.