UPS reviews

3.4

54% would recommend to a friend

(36,833 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Dec 1, 2025

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

401k match so that helps you.

Cons

Toxic work environment with no resolve from HR. Leadership dictates and does not listen or value employees. They promote and reward bad people. The company is the opposite of their core values.

4.0
Dec 1, 2025

Would go back

Recommend
CEO approval
Business Outlook

Pros

Steady work and pay. Reputable company

Cons

Large company . Change comes slow, lots of blanket policy

4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Union Job Great Benefits Great Supervisors Opportunities for Advancement

Cons

Physically Intensive Work Limited Hours Outside of Holidays

Viewing 661 - 663 of 36,833 Reviews

Glassdoor has 41,045 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.