UPS reviews

3.4

54% would recommend to a friend

(36,833 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice people, and good managers

Cons

It's very tough work. You are expected to load the trucks quickly and accurately to how the drivers like it. And some drivers are very particular. Large packages come down and you're expected to get them on the truck yourself, even though you're told that the ones over 140 pounds should be lifted by 2 people, that often wasn't the case. And sometimes there would be many heavy packages on one truck. And you're loading 3 trucks at the same time per person usually, so that is a lot of times a lot of heavy packages.

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