UPS reviews

3.4

55% would recommend to a friend

(36,838 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

UPS offers a strong culture of collaboration and accountability. As part of the HR team, I had the opportunity to lead several employee engagement, performance, and change management programs. Leadership encourages innovation and continuous improvement, especially in employee relations and HR process automation. The company provides clear policies, strong compliance frameworks, and a supportive environment for learning and development.

Cons

Decision-making can sometimes be slow due to global alignment requirements. A more agile approach to policy implementation could enhance overall efficiency.

3.0
Nov 9, 2025

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Benefits benefits benefits benefits benefits

Cons

Saturated , no safety concerns, brown nose system, low moral

4.0
Nov 8, 2025

UPS part time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good for part time work

Cons

Hard working conditions in the winter

Viewing 742 - 744 of 36,838 Reviews

Glassdoor has 41,053 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.