UPS reviews

3.4

55% would recommend to a friend

(36,838 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

-Flexible work schedules -Great hiring process -Descent starting pay

Cons

-Work hours vary by day -Horrible management -Unsatisfactory working conditions -Employee morale is super low

5.0
Nov 7, 2025

Great Job

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Health, dental and vison paid for you and the whole family

Cons

Long hours, Hard work, hard to move up to full time

5.0
Nov 7, 2025

Supporting team

Recommend
CEO approval
Business Outlook

Pros

Boss very supportive and train you on the job

Cons

Some customers can be slightly difficult, be polite and direct to help customers to the best of your ability

Viewing 751 - 753 of 36,838 Reviews

Glassdoor has 41,053 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.