Is UPS a good company to work for?

UPS has an overall rating of 3.4 out of 5, based on over 41,058 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 55% of employees would recommend working at UPS to a friend and 42% have a positive outlook for the business. The best reviews about UPS have been left by employees working as Peak-seasonal Helper , IT Intern and Seasonal PVD .

Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4124) , Part Time Package Handler (2707) , Supervisor (1154) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (474) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4912 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4659 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1355 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 628 reviews)); "the tuition reimbursement is great and the health care is excellent" ((in 402 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2049 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1630 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 700 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 603 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 399 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Atlanta , Louisville , New York , Chicago , Dallas , Ontario , Houston , Los Angeles , Hodgkins , San Antonio , Philadelphia , Portland , Phoenix , Jacksonville , Columbus , Parsippany , Salt Lake City , Indianapolis , Minneapolis , Seattle , Orlando , Raleigh , Greensboro , Lenexa , Nashville , Las Vegas , Fort Worth , Charlotte , Denver , Mahwah

UPS reviews

3.4

55% would recommend to a friend

(36,842 total reviews)

Carol B. Tomé

35% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UPS has an employee rating of 3.4 out of 5 stars, based on 36,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews

3.0

Sep 2, 2014

Loader 2 yrs, Driver 7 yrs Philadelphia

Driver

Recommend

CEO approval

Business Outlook

Pros

The money, the workout , no need to go to a gym.

Cons

Slave labor. UPS pays well but you work your butt off every second on the job. Management is paid to ride you like a horse. This is a job for a young man. Loader is very physically demanding and you work part time 4:00am to 8:00am m-f. Full time loader 11:00pm to 8:00am m-f. Years of part time to get full time. Driver is very hard labor 830 till 7:00 m-f no break, short lunch on the go. Your exoected to work 50 hour per week minimum. Thanks Giving through Christmas holidays great for overtime but bad for family. Good benefits, but new contract not like old contract. This is a good job for a fit young man with a family, who needs money. Now it takes four years to top rate full time about $32 hour.

4.0

Aug 28, 2014

Package Handle

Part-time package handler

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, and there is potential to grow within the company, well the warehouse since that's where package handlers start working from, you can start at $9.50 (back in 2010) and by the 3rd month you get a dollar raise and are allowed to take a "sort-out" test for another dollar raise, so within the first year you can go from $9.50 to $ 11.50 the hour.

Cons

work conditions are pretty bad, there are time trailers you will need to load at over 90 degrees hot inside since they haven't been opened, very fast phased so it might be as a "con" for some people, have patient because you will be bossed around and told what to do, the place is very loud and fast so you might take things the wrong way when being told.

1.0

Aug 24, 2014

Place is going downhill, shows no signs of changing. Can't keep consolidating management positions and expect results

Industrial engineering supervisor

Recommend

CEO approval

Business Outlook

Pros

Strong company, not going anywhere anytime soon. Locations are in every city for the most part.

Cons

Upper management is completely out of touch with reality. Hey let's add a new board or directors position making millions, but cut the lower grunt positions who do all the hard work so some clown can reap the benefits. Expectations haven't adjusted to the current market place. Unable to retain talent due to awful working conditions as a package handler. Company is increasingly hiring managers externally and these people don't understand what goes on in the front line management positions.

Viewing 751 - 753 of 36,842 Reviews

Jobs at UPS

Full-Time Center Associate

Part-time Center Associate

Warehouse Worker - Package Handler

Full-Time Center Associate

UPS

UPS reviews

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Reviews by job title

Loader 2 yrs, Driver 7 yrs Philadelphia

Package Handle

Place is going downhill, shows no signs of changing. Can't keep consolidating management positions and expect results

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