Is UPS a good company to work for?

UPS has an overall rating of 3.4 out of 5, based on over 41,067 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 55% of employees would recommend working at UPS to a friend and 42% have a positive outlook for the business. The best reviews about UPS have been left by employees working as Peak-seasonal Helper , IT Intern and Seasonal PVD .

Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4126) , Part Time Package Handler (2707) , Supervisor (1154) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (474) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4947 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4687 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1341 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 622 reviews)); "Great job and great benefits" ((in 397 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2045 reviews)); "Long hours during peak and more responsibility when other full time supervisor aren't as good" ((in 1636 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 699 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 598 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 406 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Atlanta , Louisville , New York , Chicago , Dallas , Ontario , Houston , Hodgkins , Los Angeles , San Antonio , Philadelphia , Portland , Phoenix , Jacksonville , Columbus , Parsippany , Salt Lake City , Indianapolis , Minneapolis , Seattle , Orlando , Raleigh , Greensboro , Lenexa , Nashville , Las Vegas , Charlotte , Fort Worth , Denver , Mahwah

UPS reviews

3.4

55% would recommend to a friend

(36,851 total reviews)

Carol B. Tomé

35% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Feb 5, 2013

No blood or tears, but a TON of sweat!

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

-Some of the most funny people I've ever worked with. -You get a pretty good workout. (Was filling up 3-4 of the mid sized trucks every weekday morning). -Paid up to $3,000 a year for school. ($1,500 every main semester)

Cons

-Supervisors always bothering you when your working as hard/fast as you can. -Some of the other pack handlers on my belt were working smart (lazy) and I had to keep catching the packages they were missing. -If it is busy you get no breaks and you end up working for 8-9hrs straight. (During Christmas)

4.0

Jan 18, 2013

Provided secure life for my family.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

UPS Delivery Driver- Good pay, great benefits, every weekend off, union member, pension.

Cons

Extremley physical job, long weekday hours, typical day start at 8:30 am get home after 7:30 pm , no family life, can be very stressful at time, fighting time committment daily, traffic/road conditions, management expects perfection

4.0

Jan 14, 2013

Advancement in MGMT is only for the best. Otherwise just wait and a FT worker job will open up

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Company will always be here. They run it very well (aside from a hiccup here and there...COUGHTNTCOUGH) Numerous employee discounts and benefits. Full benefits for part-timers. Once you make full time in mgmt the sky is the limit, and the pay is great. Part timers face fierce competition and politics. Fortune 50 company (the top 50 of fortune 500). Any tier 1 company will have a discount for UPS employees. All the big wireless companies do for example. You will never be wondering what your boss thinks of you. They will always be forthcoming about it.

Cons

Very physical and demanding job. If you aren't up to it you will be harassed to perform better until you do...or until you quit. Some workers learn they have a "can't get fired" card from the union and slack off, which makes everyone else's job harder. A pat on the back happens far less often than a slap in the face (not literally) Operations people put up the best numbers ever and the performance based bonus checks (MGMT) and Christmas turkeys (Everyone) -- poof-- disappeared, and haven't been back in 4 years.

Viewing 802 - 804 of 36,851 Reviews

Jobs at UPS

Warehouse Worker - Package Handler

Warehouse Worker - Package Handler

UPS DFW Airport Part Time Warehouse Worker $21

Warehouse Worker - Package Handler

Warehouse Worker - Package Handler

UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No blood or tears, but a TON of sweat!

Provided secure life for my family.

Advancement in MGMT is only for the best. Otherwise just wait and a FT worker job will open up

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