UPS reviews

3.4

55% would recommend to a friend

(36,847 total reviews)
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Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Brand Recognition opens alot of doors.

Cons

Silent Layoffs constantly. Way to many directors, VP's and presidents of unknown departments. Will cut your benefits and pay yearly but will boost their own. Not the market leader they used to be. Job isn't very safe and by stripping ownership incentives its just another contract sales position. Company has created its own automated pricing to try and cuts sales resources but their custom experiences is what keeps customers.

4.0
Oct 21, 2025

Awesome job

Recommend
CEO approval
Business Outlook

Pros

Union strong! We get great benefits, a livable wage and lots of paid time off.

Cons

Work is very physical. Hard to get job bids without seniority (most workers have been there for 20+ years)

3.0
Oct 21, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Good workout and great to stay in shape

Cons

Hot trailers in summer, poor management, very labor-intensive

Viewing 826 - 828 of 36,847 Reviews

Glassdoor has 41,063 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.