Is UPS a good company to work for?

UPS has an overall rating of 3.4 out of 5, based on over 41,071 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 55% of employees would recommend working at UPS to a friend and 42% have a positive outlook for the business. The best reviews about UPS have been left by employees working as Peak-seasonal Helper , IT Intern and Seasonal PVD .

Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4126) , Part Time Package Handler (2707) , Supervisor (1154) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (543) , Loader/Unloader (474) , Driver Helper (398) , Account Executive (379) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4919 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4765 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1344 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "the tuition reimbursement is great and the health care is excellent" ((in 399 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2025 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1641 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 699 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 600 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 406 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Atlanta , Louisville , New York , Chicago , Dallas , Ontario , Houston , Hodgkins , Los Angeles , San Antonio , Philadelphia , Portland , Phoenix , Jacksonville , Columbus , Parsippany , Salt Lake City , Indianapolis , Minneapolis , Seattle , Orlando , Raleigh , Greensboro , Lenexa , Nashville , Las Vegas , Charlotte , Fort Worth , Denver , Mahwah

UPS reviews

3.4

55% would recommend to a friend

(36,854 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Sep 7, 2010

Ex-Partner - Now a Manager

Manager

Recommend

CEO approval

Business Outlook

Pros

Security of a Corporation, average benefits, average compensation, good people

Cons

Untypical extreme pressure on lower levels of management, No training of management anymore, Everyone is a resource - not a person, Compensation is trending towards industry average (per HR memo), no 401k match, Leadership in management is in decline, turning into a "grind" job environment, individual achievement is suppressed but extreme pressure to meet ambiguous goals, very few advancement opportunities in a stagnating opportunity company

3.0

Jul 7, 2010

Not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary and comp are OK - UPS aims to be at the 50% mark for both Good company reputation Good coworkers Vacation is fair and work time is flexible

Cons

Compensation on a steady decline No advancement opportunities Mediocre leadership Lack of strategic vision Extremely poor communications between management levels Union company -- this makes its future unstable

4.0

Apr 24, 2010

UPS is a great place to work depending on where you are in your life.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and a very ethical company. A well respected company which promotes great work ethics that can be taken anywhere else if you so choose. Plenty of opportunity for advancement and a great place to start a career.

Cons

Pay is sub standard but if you move up the politics and responsibility are not worth the extra pay so you end up decided to stay where you are at. Almost feel like you are at a dead end unless you want to bleed brown. No chance of thinking outside the box. If you prove that a certain method works, you have no outlet to present it. Mentality of "you can disagree but you cant disobey" Upper mgmt is very disconnected from the front lines. Too much admin work and less time focusing on your real job. Constantly asked to fill out action plans or logs so that someone can justify their job. Again, you are removed from focusing on the real problems.

Viewing 835 - 837 of 36,854 Reviews

Jobs at UPS

Warehouse Worker - Package Handler

UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ex-Partner - Now a Manager

Not what it used to be

UPS is a great place to work depending on where you are in your life.

Jobs at UPS

UPS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at UPS

UPS reviews FAQs