UPS reviews

3.4

55% would recommend to a friend

(36,851 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Oct 20, 2025

UPS sucks!

Recommend
CEO approval
Business Outlook

Pros

The money is nice if they pay you correctly.

Cons

Not enough hours if your a part-time employee, you’re guaranteed 3 1/2 hours. another con is the scumbag supervisors tampering with employees hours. Supervisors tamper with employees hours by changing what time an employee clocked in or clocked out and they do that every week so the supervisors can falsify their numbers so they can get their bonuses.

5.0
Oct 19, 2025

Great Employer

Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at UPS. They have great benefits, and take care of their employees. It is hard work. If you can handle it, it can be very rewarding.

Cons

The summers were brutal in the warehouse. The best way to combat this was to ensure you are staying hydrated and eating a good diet.

5.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Very good benefits after your first year, plenty of over time available, you can easily add 40k a year to your salary and not have to live there. The team will assist you in getting you up to speed to be efficient at the job once you are beyond your probationary period.

Cons

Severely lacking in leadership abilities, there really isn’t anyone in the management team from supervisors to managers that understands the work you are tasked and every job you have for daily work orders are PM tasked and measured by someone offsite that hasn’t ever done the work. You graded within your efficiency of the time you’ve been allotted per job, yet are never told what the time is it takes per assigned jobs. Building managers only care about the packages getting in and out per a sort, a sort consist of 4 hrs 5 times a day which leaves very little time for repairs to be preformed and breakdowns are not an option. It’s the very first places I’ve worked at that the operations team decides if the machinery can go down or not. Run it until it quits, and the operators are always stoned from weed and are required to follow operating procedures because the union protects the employees for any performance related issues.. It’s an odd place too work, but you can definitely ignore it for the pay. There isn’t anyone shift or schedule that is a great shift to work on, management tends to swayed to easily and wants to be everyone’s favorite and to keep everyone feeling warm and fuzzy.

Viewing 841 - 843 of 36,851 Reviews

Glassdoor has 41,067 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.