UPS reviews

3.4

55% would recommend to a friend

(36,772 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work is great, 3 days RTO is comfortable. The current team I'm on is incredible and there's always something new to learn and space to grow.

Cons

Management is disorganized in the customer experience changes they want, leading to a lot of excess work. Pace is incredibly fast, and there is a lot of rumors on layoffs and offshore expansions

Viewing 7 - 9 of 36,772 Reviews

Glassdoor has 40,977 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.