UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Inside sales reps get the best training in the business. The company benefits are second to none. Income potential is good and top earners make good $$$$. Promotions are there for those who want to succeed. Job security. This is a super job for recent grads and younger professionals. You will have top notch training and develop good work ethic.

Cons

Supervisors have supervisors who have supervisors who have supervisors. The overkill in oversight is keeping a good company from being a great company. Each supervisor has his own objectives and it all gets pushed DOWN to the sales rep. It can be suffocating. Way too much busy work demanded of the sales reps. Less time selling. Attendance policy is too subjective. Some ill-prepared employees get promoted to jobs they have no real-world skills for. Reps are subject to "luck" in territory assignments. If you get a strong territory you make money right out of the box. If you get a weak territory the system is designed that you have little or no chance to turnaround the territory until the new year begins.

3.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

* Tution assistance * The work is so stressful you build a great bond between coworkers. * UPS does a geat job giving back to the community

Cons

*No time of during Christmas season * Union is a cancer to this company, it only serves as protection for the worst employees *Union employees arebetter compensated then the people who manage them *The hours managment work are unheard of at other companies. 65-70+ hours a week isnt uncommon for an On-Car Supervisor.

1.0
Dec 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were industry leading for my position. The paycheck comes weekly. It always cleared.

Cons

Everything else. Every other possible metric reveals that UPS falls short. You are a replaceable piece of meat. It does not matter how hard you worked yesterday, or even how well you did yesterday. You are a piece of crap today, get back to work trying to meet impossible standards. Middle management are the true culprits, with first line managers bearing the brunt of their wrath.

Viewing 154 - 156 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.