UPS reviews

Senior leadership has lost sight of the company and are heading down the wrong path and destroying the culture as they go.

Very spotty hours/Unreliable- I was told it would be 25-40 hours per week in the busiest time of the year. You could also earn $150/week if you were available for all of the shifts. I worked 25 hours the first week, then it was less than that every week after. I would only be able to work for 4-6 hours per shift, and they determined that the day of. I had to call in every day and have an open availability to be able to make that $150 bonus. I wasn’t getting enough hours so I’d pick up other work, and then, of course, they would need me that day so I never got the extra $150. Extremely difficult to contact higher-ups- I had never received my compensation for the five hours of training, in addition to a week towards the end of Dec. I tried contacting HR, but you have to just send an email. They would never get back to me. When I’d call, I’d be transferred 3-4 times, on hold, and end up talking to someone who said they’d have to call back. They never did. Finally, in probably June or July, they sent me a letter saying that they noticed I hadn’t cashed a check for $49 and that I needed to fill out a form and they would send the check to me. I filled it out and wrote a letter and additional email reminding them about the training hours. They said it could take 3-4 weeks to actually get it. I just got my $49 check yesterday, and still haven’t gotten the training check. Any calls or emails regarding the situation have been left unanswered. Incredibly frustrating